Conditions of Use
Right of Revoction:
Revocation: Consumer may cancel the contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline expired - by returning the goods. Here you find the specifics of your right of revocation
1. Scope of application
For all deliveries by PC Planet GmbH (in the following PC Planet webshop) to customers (§ 13 BGB) the following general terms and conditions (GTC) apply:
2. Contracting Partner
The sales contract is signed with:
PC Planet GmbH Hamm
Hafenstr. 20, am CityKai, D-59067 Hamm (Westf.)
Telephone: +49 2381 979 925, Fax: +49 2381 979 710
Business managers: Dirk Richwien / Martin Hellmich
Register court: Amtsgericht Hamm
Registration number: HRB Nr. 2666
Tax-Number: 322 5732 0660
VAT identification number according to § 27 a VAT Act: DE 813225034
You can call our customer service for any questions, complaints and protests on working days between [10:00 hours] and
[12:00 hours], as well as [14:00 hours] and [17:00 hours] under the telephone number [++49 2381 979 925] or by e-mail to firstname.lastname@example.org.
PC Planet Webshop is a certified online shop and has pledged itself to comply with the requirements of the Trusted Shops Regulations (to be found under www.trustedshops.de).
3. Offer and Conclusion of Contract
3.1 The display of the products in the shop is no legally binding offer, but a non-committal online catalogue. By clicking on the button "Buy Now" you make a binding order of the products contained in your cart. The confirmation of the receipt of your order follows immediately after sending the order. We can accept your order either by sending a confirmation of the order by e-mail or by the delivery of the goods within the course of five days. The confirmation of the receipt of the order is no confirmation of the purchase offer.
3.2 If the confirmation of your order should contain writing or printing errors or if the fixing of the price should be impaired by technological errors of transmission, we are entitled to dispute, but will have to prove the error to you. Already made payments are refunded immediately.
3.3 You have the choice to make your contract of purchase either in German or English.
Right of revocation
Consumer may cancel the contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline expired - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law as well as our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB.
The revocation period is sufficient to send the revocation or thing.
The revocation must be
PC Planet GmbH, Hafenstr. 20 at CityKai, 59067 Hamm or by email to: email@example.com
In the case of an effective withdrawal, the mutually received benefits and any benefits (eg interest) surrendered. Can you give us the performance received and benefits (eg advantages), or not to issue or not, or only in deteriorated condition or in part, to the extent you have to pay compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the respective goods, such as it is in our store and customary. Transportable items are to be returned at our risk. You have to bear the costs of returning the goods if the delivered goods ordered and if the price returned the case of an amount not exceeding 40 euros or if you are at a higher price the thing is not at the time of full payment or a contractually agreed part payment provided. Otherwise, the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods for us with their receipt.
If you have made the contract by use of a loan and cancel the financed transaction, you are no longer bound by the loan contract if both contracts are an economic unit. This has to be especially assumed if we are the loaner or when your loaner uses our contribution in respect to the financing. If we have already got back the loan when the cancellation becomes effective or when the return is complete, your loaner becomes the legal successor of our rights and obligations concerning the legal consequences of the cancellation or the return of the object. This does not apply if the contract at hand concerns the acquisition of bonds, currencies, derivatives or precious metals. If you wish to avoid a contractual obligation as far as possible, you should revoke both contractual statements separately.
End of revocation
4.2 The cancellation right does not exist for the delivery of goods which have been produced according to a customer's specifications (e.g. t-shirts with your photo or your name) or which are clearly tailored to personal requirements or for the delivery of audio- and video-recordings or for software, insofar as the delivered media are unsealed by the customer.
4.3 Please avoid damages or contaminations. Please return the goods if at all possible with the original cover with all accessories and all the pieces of packaging. Please use protective packaging if necessary. If you do not have the original cover anymore please take care of adequate packaging in order to prevent damages of transport, so that you avoid compensation demands because of damage due to inadequate packaging.
4.4 Please try to refrain from unpaid returns, but send us an insured package and preserve the receipt of delivery or use our free return service through DHL.
4.5 Please observe that the modalities contained in the paragraphs 4.3 and 4.4 are no precondition for the effective exercise of your cancellation right.
5. Agreement on Costs of Return
If you make use of your cancellation right (see the paragraph on cancellation right), you have to bear the regular cost of the return shipment if the wares were delivered as ordered and the price of the returned object does not exceed an amount of 40 Euro; if you have paid a higher price you have to bear the cost only if you have not yet made a consideration or have made a contractually agreed partial payment at the date of cancellation. In all other cases the return is free.
6. Terms of Delivery and Delivery Reservation
6.1 If the delivery can not be made despite three attempts, we can rescind the contract. Eventually already made payments will be refunded immediately.
6.2 If an ordered product is not available because we are not supplied by our contractors without our default, we can terminate the contract. In this case we will inform you immediately and propose the delivery of a similar product. If no similar product is available or you do not want the delivery of a similar product we will refund eventual considerations promptly.
7.Reservation of Proprietary Rights
Until the goods are paid in full, they remain our property. Before transfer of ownership any pledging, assignment, processing or reconfiguration is not allowed without our permission.
Warranty is subject to the legal regulations.
9. Final Provisions
9.1 If a regulation of these General Terms and Conditions should become invalid this does not affect the remainder of the contract. Instead of the invalid conditions, the respective legal regulations apply.
9.2 German law applies.